Which Azure support plan is best for business critical workloads

Azure support plan

Businesses are continuously leveraging the cloud to stay agile and competitive. With constant advancements, cloud solutions have become more feature-rich with each passing year. Today, businesses can leverage a wide spectrum of cloud offerings, depending on their needs.

Microsoft Azure is one such offering that provides all the above-mentioned benefits along with many others to help solve business challenges like implementing an effective disaster recovery plan or meeting stringent security requirements for confidential data access. Microsoft Azure offers three main plans – Basic (B1), Standard (S1) & Premium (P1).

Let’s take a look at what these plans offer:

Azure is a comprehensive and evolving cloud solution that is widely adopted by businesses worldwide. It is architected with security, compliance & transparency as its topmost priorities. Microsoft Azure adheres to the most stringent industry standards for security and privacy, such as ISO 27001 , HIPAA BAA, EU Model Clauses & more…

The following table provides an overview of features offered across different plan families:

Basic (B1) Standard (S1) Premium (P1) Virtual Machines Virtual Machine Sizes A0 – D3 A0 – D12 A0 – D15 Storage Spaces Basic Basic Standard Local SSDs 0 GB 32 GB 32 GB Networking 10 Gbps / 250 Mbps 40 Gbps / 500 Mbps 40 Gbps / 1Gbps

Please note that the maximum number of VMs per region is 2500 with the Azure Basic plan.

For business-critical workloads, which Azure support plan is best for my business?

If you are using the cloud to run your most critical data and applications, then we would recommend going ahead with P1 or S1 depending on your budget and resources at hand. While you may find modest cost savings in going for a B1 plan, it can potentially put your application availability and security at risk. Please refer to our pricing page for more details: Pricing page . You can also refer to this detailed breakdown outlining all differences between plans here : Compare Azure plans .

If you are not running your business-critical applications on Azure yet, then it’s time to consider migrating.

You can start with our simple “5 Steps for cloud migration” program which has helped many businesses move to Azure with ease. But before you dive in, it’s important to note that moving to Azure requires systematic planning and effort.

After completing our program, you can then choose the Azure support plan that suits your needs best.  

Support for Azure related services

Customers using Azure support plans get premium support on Azure-related issues like :

Availability of published Azure resources (e.g., virtual machines, SQL databases)

Ability to authenticate and connect to Azure resou rces

Issues resulting in data loss or corruption

Availability of Azure storage

Support for Azure compute services (e.g., virtual machines)

Network connectivity issues between on-premises network and Azure virtual networks

Compliance & Security related Azure support for customers using Azure virtual machines with custom images.

Azure tools and technologies such as az cli/ az acs/ az web, etc

Azure Technical Support is included in all Azure plans except Microsoft Azure Government cloud customers. Customers running their business-critical applications on Microsoft Azure Government cloud should consider additional consulting services to get access to remote technical support from Microsoft engineers: Technical support for Azure .

If you need more than just Azure support, then we recommend our comprehensive Infrastructure consulting services which you can take up at any point of time.

Our Infrastructure consulting services covers a wide range of your critical infrastructure needs including network security , compliance / governance , monitoring / logging , storage, availability & disaster recovery .

You can consider Azure support plans only if you have your Azure resources ready and need to focus on running business-critical Azure workloads with high uptime.